Retirement Unlimited, Incorporated
Personal Information Protection Policy
At Retirement Unlimited, Incorporated, we are committed to providing our users with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about our users, protecting their personal information is one of our highest priorities.
We will inform our users of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
This Personal Information Protection Policy, in compliance with PIPA, outlines the principles and practices we will follow in protecting our users’ personal information. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our users’ personal information and allowing our users to request access to, and correction of, their personal information.
Definitions
Personal Information –means information about an identifiable individual. Personal information does not include contact information (described below).
Contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number. Contact information is not covered by this policy or PIPA.
Privacy Officer – means the individual designated responsibility for ensuring that Retirement Unlimited, Incorporated complies with this policy and PIPA.
Policy 1 - Collecting Personal Information
1.1 : Unless the purposes for collecting personal information are obvious and the user voluntarily provides his or her personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection.
1.2 : We will only collect user information that is necessary to fulfill the following purposes:
- To verify identity;
- To identify user preferences;
- To deliver requested products and services
- To enroll the client in a program;
- To send out association membership information;
- To ensure a high standard of service to our users;
- To meet regulatory requirements;
- To contact the user (if requested) via the information provided
Policy 2 - Consent
2.1 : We will obtain user consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without consent).
2.2 : Consent can be provided directly or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and the user voluntarily provides personal information for that purpose.
2.3 : Consent may also be implied where a user is given notice and a reasonable opportunity to opt-out of his or her personal information being used for mail-outs, the marketing of new services or products, fundraising and the user does not opt-out.
2.4 : Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), users can withhold or withdraw their consent for Retirement Unlimited, Incorporated to use their personal information in certain ways. A users decision to withhold or withdraw their consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist the user in making the decision.
Policy 3 – Using and Disclosing Personal Information
3.1 : We will only use or disclose user personal information where necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes such as:
- To contact our users directly about products and services that may be of interest;
3.2 : We will not use or disclose user personal information for any additional purpose unless we obtain consent to do so.
Policy 4 - Retaining Personal Information
4.1 : If we use user personal information to make a decision that directly affects the user, we will retain that personal information for at least one year so that the user has a reasonable opportunity to request access to it.
4.2 : Subject to policy 4.1, we will retain user personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
Policy 5 - Ensuring Accuracy of Personal Information
5.1 : We will make reasonable efforts to ensure that user personal information is accurate and complete where it may be used to make a decision about the user or disclosed to another organization.
5.2 : Users may request correction to their personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought.
Policy 6 - Securing Personal Information
6.1 : We are committed to ensuring the security of user personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.
6.2 : The following security measures will be followed to ensure that user personal information is appropriately protected:
- Secure transmission of data;
- Appropriate encryption of stored data;
6.3 : We will use appropriate security measures when destroying user's personal information such as shredding printed documents or securely erasing digital information.
6.4 : We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.
Policy 7 – Providing Users Access to Personal Information
7.1 : Users have a right to access their personal information, subject to limited exceptions.
7.2 : A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought.
7.3 : Upon request, we will also tell users how we use their personal information and to whom it has been disclosed if applicable.
7.4 : We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request.
7.5 : A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform the user of the cost and request further direction from the user on whether or not we should proceed with the request.
7.6 : If a request is refused in full or in part, we will notify the user in writing, providing the reasons for refusal and the recourse available to the user.
Hear What People Are Saying
“Paul Springs is full of very professional staff members from top to bottom. Any concerns or questions I have about my parents care are addressed in a swift timely manner. I highly recommend the dining experience here, the food is great. If you want your family members in a nice clean safe environment choose Paul Spring.”
Paul Spring family member
“Before choosing the Barrington for my father, I toured a half dozen other assisted living facilities. By far, Barrington provides a superior environment. It feels more like an all-inclusive hotel than assisted living. The staff is very attentive and friendly. The apartments are well appointed. Dad raves about the food in the dining room. There are planned outings, and many daily activities. There is an on-site masseuse as well as a full service salon, a gym, and Starbucks Cafe in the lobby. There are raised garden beds outside as well as a wonderful pavilion for catching the sun or shade. They literally roll out the red carpet for their residents. Thank you for making Dad feel so welcome and at home.”
The Barrington at Hioaks Family Member
“We immediately liked this facility right after we attended a tour and we liked it even more after we arranged for our mom to stay there. It is really a lovely facility with beautiful decor, a number of amenities as well as programs, designed to enrich the lives of their senior residents. The most impressive thing is that you can see that all residents you meet are very happy and everyone you meet in the facility says “hi” with a smile on their faces. We were also very impressed by the director of sales and community relations for her professional attitude and work ethics. She could quickly answer all our questions and handled things very efficiently. Another thing we have to mention is their dining hall. Besides everyday fresh flowers on each table and some live music, the meal service is so good that you may feel you are at a restaurant on a river cruise. We would highly recommend this senior living community to anyone looking into options for their loved ones, or for themselves.”
The Westmont at Short Pump Family Member
“My aunt has lived here for a while and I love that she is in such a warm community. It’s hard to find an assisted living home that you trust your family will be in great hands. The grounds are beautiful, the rooms and facilities are clean, and the staff seem to genuinely love their jobs.”
Aarondale Family Member
Experiences Tailored to You
Let us help you continue the life you love with our host of RUI Signature Programs.
RUI University
Engage in lifelong learning through semester-long classes led by our esteemed RUI University Fellows. From classrooms to community labs, the world of learning is your oyster.
LUXE Unlimited
LUXE Unlimited offers professional salon and spa services—right within our community! With services tailored to your needs, luxurious relaxation is just around the corner.
RUI Concierge
Elevate your lifestyle with RUI Concierge. Our services elevate every moment of your experience—from personal shopping to gift wrapping, we’re here to help.
Care Impact
Care Impact provides companionship, outings, and everyday support tailored to you. With familiar faces by your side, you can focus on living your best life.
Taste of RUI
Taste of RUI invites you to treat your senses with our restaurant-style dining experiences. Whether savoring a meal or enjoying a catered event, we craft every dish to please.
Leash on Life
Leash on Life offers pet-friendly policies to help ensure your pets are well-cared for, with concierge services available for every need—because your pets are family, too.
RUI FIT
Get moving and feel your best with RUI FIT. Our health and wellness program offers fitness classes and a nutritious menu designed to support your lifestyle goals.
Find a Community Near You
Locations
Virginia
- Aarondale
- Ashleigh at Lansdowne
- Bay Lake
- Heatherwood
- The Hidenwood
- Paul Spring
- The Wellington at Lake Manassas
- The Westmont at Short Pump
- Woodland Hills